Kindly review our cancellation information below before scheduling an appointment. By booking with Michael’s Hair Body Mind you are accepting the terms and conditions of our cancellation policy.   We really appreciate your business and hope you have a positive experience with us. If you have any questions or concerns, please call us at (905)822-0112.

Appointments

Please be aware of your scheduled appointment time and arrive early.  Unfortunatley, if you are late for your scheduled appointment time  we may not be able to fulfill your entire service requirements and may have to reschedule some services. When booking certain services in our salon and spa you will be asked to provide a valid credit card or gift certificate number to hold your reservation. Please note that no charges will be made to your credit card until your service is completed. If paying with an in-store purchased gift certificate, you will be asked to provide the hard copy after your service as payment.

Cancellation policy for scheduled appointments in our salon and spa:

We ask that you be considerate to our staff and other clients when reserving your appointment. If you need to cancel your appointment please call us at (905) 822-0112 at least 48 business hours (Tuesdays through Saturday) in advance. Any repeated cancellations with less than 48 hours notice (or no-shows) will require a credit card to book future appointments.  Further absences will result in 50% to 100% of the scheduled service being charged on your credit card (or the equivalent deduction from gift certificates).